Alterian SM2 is a business intelligence product that provides visibility into social media and lets you tap into a new kind of data resource; your customers’ direct thoughts and opinions. It allows you to easily capture and analyze data from social media channels to monitor your brands, identify key communities and influencers, address customer service issues, and generate new sales leads.
SM2 coverage includes:
Blogs (LiveJournal, TypePad)
Message Boards and Forums
Microblogs (Twitter, Plurk, Identi.ca)
Wikis (sites that allow the public to make changes & updates)
Video and Photsharing (YouTube, Flickr)
Social Network (Ning, Facebook, LinkedIn)
Classified Sites (Craigslist)
Review Sites (ePinions)
Call Shaun on 01242 545308 to find out more about Alterian SM2.
